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Shop Policies:
*By placing an order, you agree to our Terms & Conditions. Please ensure all details are correct as we are not responsible for customer-side mistakes.​
1. Alteration Policy
• Alterations typically require up to 2 weeks depending on garment complexity and seasonal demand.
• Customers must attend scheduled fitting appointments.
• Expedited services may be available upon request (additional fees may apply).
• All alteration sales are final once work has begun.
• Lomani Menswear is not responsible for garment damage after pickup.
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2. Custom Suit Policy
• A 50% deposit is required to begin production.
• Production time: 3–5 weeks.
• One complimentary post-delivery fitting adjustment included.
• Custom garments are non-refundable.
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3. Returns & Exchanges
• Off-the-rack items may be exchanged within 14 days of purchase.
• Items must be unworn, unaltered, and with original tags attached.
• No exchanges on altered, custom, clearance, or final-sale merchandise.
• Receipt required for all exchanges.
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4. Wedding & Group Orders
• Minimum 6 suits required to qualify for group pricing.
• Final headcount must be confirmed 30 days prior to the event date.
• A deposit is required to secure fabric selection and fitting appointments.
• All group orders must be fully paid before final pickup.
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5. Appointment Policy
• Walk-ins are welcome; appointments receive priority service.
• No-shows may require a booking deposit for future appointments.
• Late arrivals may result in rescheduling to maintain service quality.
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6. Payment Methods
• Cash
• Major Credit Cards
• Approved Financing Options
• Lomani Gift Certificates
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